Creating Leading Software for 20+ Years

We are the team behind successful software companies. We build our own products, and help others put AI to work.

AI Consultancy

We help teams work out where AI genuinely helps — and then we build it. Much of our recent work has been in contact centres and with the enormous volumes of conversation data they generate.

AI in the Contact Centre

Practical AI for customer conversations — assisting agents, automating the repetitive work, and surfacing what matters in real time.

Transcript Analysis at Volume

Large-scale processing of call transcripts for summarisation, trends, themes and analysis, turning millions of conversations into decisions you can act on.

Strategy & Delivery

From first workshop to shipped product. We advise on strategy, then do the development and marketing work to get it live.

Bunny

bunny.com

We provide consultancy, development, marketing and strategy for Bunny.

Board & Advisory

Rich sits on the board of three companies working across telecommunications and customer contact.

Our Legacy of Success

Litmos.com

Acquired in 2011

Learning management system that revolutionized corporate training and development.

ThisData.com

Acquired in 2017

Cybersecurity platform that protected businesses through intelligent fraud detection.

Who We Are

Lupchoo is owned and run by...

RC

Rich Chetwynd

Co-founder

Rich co-founded Litmos and ThisData, both acquired, and today builds Slice and Yaff while leading our AI consultancy work across contact centres and large-scale conversation data. He is an early team member and shareholder of Bunny, and sits on the boards of ContactSuite, Telnet and Call Centre People.

NF

Nicole Fougere

Co-founder

Nicole focuses on customer service and marketing, making sure the people using our products are looked after and that the right people hear about them in the first place.

We love solving problems

We continue to build innovative software solutions that make a difference. Our products are crafted with care, attention to detail, and a deep understanding of what users truly need.

Experience 20+ Years
Focus Innovative Software Solutions
Approach Quality, Care, & Simplicity